Terms and Conditions
CONDITIONS OF SALE
These conditions contain important terms which govern your business relationship with Dancesport International Ltd. Therefore please read them carefully and keep the supplied copy available for reference.
1.1 In these Conditions:
“DSI” means Dancesport International Limited:
“The Customer” means any person, undertaking, buying or offering to buy Goods from DSI:
“Goods” means all products supplied by DSI:
2.1 Orders are taken on receipt of a telephone call, a facsimile, internet, email or by personal callers to our showroom.
2.2 Ownership of the goods remains with DSI until full payment is received from the customer for those said goods.
2.3 Should Credit terms be granted by DSI to the customer, payment will be made by the customer within 30 days of the invoice date, by Cheque, Cash, Credit Card, BACS or Bank Transfer. Payments will be made without any deductions, offset or counter claim without the prior consent of DSI.
2.4 Late payment will bear interest of 5% per month upon the sum that is not paid after the 30 day credit period.
2.5 Where DSI have to elect a third party to recover monies due, DSI shall be entitled to recover any cost thereof in full, from the customer.
2.6 Notwithstanding any instructions from the customer to the contrary, DSI may apply any monies it receives from the customer in discharge of the earliest dated invoices in respect of which payment has not been made.
2.7 Credit Card Payments will not be accepted on customers wishing to facilitate the 30 days credit terms. Otherwise a 3% charge will be made for this service, unless already agreed in writing by a Director of DSI.
3 Orders & Specifications
3.1 Any design specifically produced by DSI and any specifications supplied by the customer, in connection to the purchase of goods together with the copyright, design right or any other intellectual property rights, shall be the exclusive rights of DSI.
3.2 DSI shall not be liable in respect to any alleged defect in the goods as a result of any specifications made by the customer against the advice of DSI.
3.3 DSI may from time to time have to adjust its product specification without prior notification.
3.4 Once DSI have received a customers order, this will be prepared. Once preparation has been commenced the order cannot be cancelled in any way.
3.5 Due to colour sensitivity in fabrics DSI cannot guarantee Colour Fastness in any product.
3.6 If you order Couture products from DSI London, then you accept DSI London has no liability for errors or defaults which are caused by erroneous specifications supplied by you or the authorised representative. So DSI London shall not be liable in respect of any problems arising as a result of incorrect measurements being provided (like a wrongly completed Measurement Chart).
4.1 DSI may without prejudice suspend or cancel delivery of goods if the customer is in breach of its contractual obligations with regard to the credit terms. DSI at its sole discretion for any reason whatsoever so determined may terminate the credit terms to the customer.
4.2 DSI will as far as possible attempt to meet orders received and accepted. All orders are accepted conditionally upon the availability of the goods ordered, and DSI shall not be liable for failure to meet any order or part thereof for any reason whatsoever.
4.3 Any dates quoted for delivery are approximate and DSI shall not be liable for any delays in delivery howsoever caused.
4.4 The Risk in Goods will pass on Delivery. Carriers require that all claims be notified in writing within 7 days of the receipt of goods and non deliveries be notified within 14 days of the date of dispatch, for overseas deliveries 21 days. Claims notified after these periods will not be recognised.
4.5 Where so determined DSI shall use an insured/trackable “signed for” means of delivery. If the customer wishes an alternative untrackable service the customer will be solely responsible for any loss.
4.6 While we do everything to ensure our shipments to you are sent as quickly as possible, customers will be subjected to tax (VAT) and possibly additional duties at the point of import, in accordance with each country’s regulations. Please note: we can’t accept returns, if you refuse to pay these unavoidable custom charges.
5.1 DSI may from time to time have to adjust its catalogue prices without prior the EC. Carriage costs are dependent on the size of your order, the destination and service used.
5.2 All prices exclude VAT and dispatch charges. VAT will be added (where applicable) to the total order including carriage & packing. VAT does not apply if the goods are being sent outside of the EC. Carriage costs are dependant on the size of your order, the destination and service used.
5.3 DSI require all goods to be paid for by the customer at the time of placing the order unless specific credit terms have been agreed, and in which case payment must be made within 30 days of the invoice date.
5.4 In the event that payment is not made DSI have the right to withhold delivery of any further goods. 5.4.1 In this instance DSI will require pre payment on all future orders.
6.1 Cut fabric lengths cannot be returned for refund/exchange or credit.
6.2 All Goods may be returned for exchange if they notification. are found to be faulty, within 5 days of receipt of the goods. If goods are returned because the wrong size has been ordered, postage will be charge for the return item. DVDs, Videos, Cd’s and Books cannot be exchanged.
6.3 Should DSI deliver goods incorrectly then DSI will reimburse the return postage cost at the equivalent of Royal Mail’s 1st Class Letter Service at the prevailing rate. DSI will re-deliver the replacement goods Post free. All returns must be authorised by DSI before any goods are returned.
6.4 Goods for exchange or refund, are to be returned at the customer’s cost. Goods must be returned within 21 days from the date on the invoice to be applicable for either refund or exchange.
6.5 Shoes must be returned without Wear Marks and the shoe boxes must not be defaced. Any shoes returned with Wear Marks or defaced boxes will not be accepted for exchange or credit by DSI.
6.6 Any claim based on a defect in quality or condition of goods supplied or failure to correspond with specifications must be notified to DSI within 21 days of receipt of goods. In the event that the fault is accepted DSI will replace the goods free of charge subject to availability.
6.7 It is advisable for “Proof of Posting” to be obtained.
6.8 General Return Conditions In order for a return to be accepted, it must meet the following conditions:
6.8.1 The product must be unused and unworn.
6.8.2 The product must be in its original state and packaging.
6.8.3 Goods must have the original tags attached.
6.8.4 Accessories must have all parts of the original packaging.
6.8.5 Footwear must be in the original shoe box.
6.9 Below products are excluded from returns:
6.9.1 Customised and personalised products, except in case of manufacturing defects.
6.9.2 Toiletries, except in case of manufacturing defects
7 Dealing with Goods
7.1 DSI will offer promotional items such as catalogues upon request by the customer.
7.2 If the customer is reselling goods such as shoes, DSI would like that the recommended retail prices as given on the current DSI Retail Price List are used.
7.3 The customer will ensure that any DVDs, Videos or Cd’s supplied by DSI are not copied or duplicated in any way whatsoever.
7.4 The customer shall not employ a third party to onward sell DSI goods purporting to be an employee or agent of DSI without the authorization of DSI.
8 Warranties & Liabilities
8.1 DSI warrants that the goods sold will correspond with their description in the current DSI catalogue.
8.2 DSI shall be under no liability in respect to any defect arising from fair wear & tear, customer negligence, willful damage, abnormal working conditions, failure to follow DSI’s instructions (written or oral). Misuse or alteration/repair of the goods without DSI’s approval.
8.3 DSI shall be under no liability as to the quality of the goods beyond the occasion of their first use.
8.4 DSI London’s warranty is limited in respect of variations in colour and colour co-ordination, as the base cloth or accessory does not dye identically well during the manufacturing process.
8.5 DSI do not guarantee their products to the fitness for the purpose intended by the customer. It is the customers’ responsibility to ensure that the goods are suitable for their own purpose.
8.6 The customers statutory rights are not affected by these terms & conditions.
9.1 All correspondence/notices shall be addressed to either parties registered office or principal address that we have on record at the time.
9.2 No waiver by DSI of any breach of the contract by the customer shall be considered as a waiver of any subsequent breach of the same or any other provision.
9.3 This contract shall be enforceable by the laws of England and will be settled as such in the courts of England.
ACKNOWLEDGEMENT by receiving these terms & conditions it is implied that the customer agrees and abides by them.
10 Method of Payment
10.2 Credit Card/Debit Cards.
10.3 MasterCard/VISA/Amex/Switch/Solo/PayPal Diners are not accepted.
10.4 Sterling cheque. Drawn on a UK bank and made payable to “DSI Ltd”.
When sending payments from overseas, ALL CHARGES must be paid by yourself so that DSI receive the full funds required.
Please send full details with your payments, and please make sure you send us details of what your payment is for.
11 Direct Bank Transfer in Sterling to:
The National Westminster Bank Plc
PO Box 28, 41 High Street, Beckenham, Kent BR3 4YN. UK
Credit Account: Dancesport International Ltd
Account Number: 45662134
Sort Code: 60-02-12
IBAN Number: GB76NWBK60021245662134Swift Code: NWBKGB2LXXX
12 Euro Transfer
Account Number: 550/01/08655456
IBAN Number: GB30NWBK60720408655456
13 Japanese Yen Transfer
Account Number: 349/01/08762325
IBAN Number: GB26NWBK60730108762325
14 US Dollar Transfer
Account Number: 140/01/64773663
IBAN Number: GB45NWBK60730164773663
15 National Giro Bank Transfer
Account Name: Dancesport International Ltd
Account Number: 523971907
Sort Code: 72-00-00
IBAN Number: GB13ALEI72000523971907
16 No other foreign currencies are accepted.
This is due to the high handling charges levied by our bank.