Welcome to DSI!

Help & FAQ

HELP

If you need any help please ring 020 8664 8188 or email us at info@dsi-london.com or see the FAQs below.

 

FAQs

ORDERING

Q: Can you deliver anywhere in the world?

A: We can send orders to nearly any country in the World. Simply select the required destination when placing your order.

Q: What methods of payment do you accept?

A: We accept payment by PayPal and all major credit cards, exluding Diners Club. Please note that you do not need a PayPal account in order to pay using this method.

Q: How long will it take to process my order?

A: As long as the ordered item(s) are in stock, it can be processed by the end of the day.

Q: How long will it take for my order to be delivered?

A: Delivery time depends on the destination and the shipping method you have selected.

Q: What delivery options do you offer?

A: You have the option of the following couriers: DHL, UPS, Parcelforce, DPD, TNT and Royal Mail.

Q: How much do these services cost?

A: The cost may vary depending on the size of the order and the destination.

 

DANCEWEAR

Q:How to locate the measurement charts?

A: On website under each category there’s an “order and sizing guide” option.

Q: How long does it take to make and dispatch a juvenile or practice wear order?

A: 2-3 weeks.

Q: What age does juvenile wear start at?

A: Age 5 years

Q: How do I order juvenile dresses?

A: Call our sales team on 020 8664 8188 to guarantee a personalised garment.

Q: Does the practice wear come in made to measure?

A: No, all practice wear is cut to standard sizes. Even premium wear.

Q: Does practice wear come in different colours?

A: Yes. All practice wear can be made in any suitable DSI colour for an additional surcharge.

Q: Is the M&J Wear available in different colours?

A: No. This range is available in black only.


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